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Frequently Asked Questions

For these FAQs, “retailer” means the retail companies that have entered into a contract with TRE to license its Return Authorization software. In other words, a retailer is a TRE customer. A retailer may choose to use TRE’s Return Authorization software on behalf of itself and on behalf of the other store brands affiliated with the retailer.

About The Retail Equation (TRE) Return Authorization

Background on Return Fraud and Abuse

Benefits of The Retail Equation (TRE) Return Authorization

Relationship Between TRE Return Authorization and Retailers