National Retail Federation Retail Industry Leaders Association Retail Council Loss Prevention Research Council FMI TechAmerica
generic.jpg

Your Return Activity Report

Return Authorization Approval Ticker

TickerThe number of valid returns authorized - over 99% of all returns - benefiting both shoppers and retailers.

 

Are you a consumer who was warned or denied a return or exchange by The Retail Equation?

If so, please follow the instructions on your warning/denial receipt. If you no longer have the receipt, or if you have not been warned/denied and you would like a copy of your return activity report from The Retail Equation, please send an email to: returnactivityreport@theretailequation.com.

In order to ensure your privacy, please include in your message to The Retail Equation your name and a phone number where The Retail Equation can reach you. When a representative from The Retail Equation calls we will ask for your return transaction ID number and the last four digits of your ID number.

The Retail Equation prefers to call you so that you can avoid sending this private information via email.


FAQ: How is Return Fraud and Abuse Hurting the Economy?

Return fraud abuse is costing retailers and workers between 596,000 and 775,000 jobs, and states are losing a total of $1.07 billion to $1.39 billion annually in sales tax revenues.

View All Consumer FAQs