The Retail Equation pioneered the use of statistical modeling to detect return and exchange fraud and abuse. Below are some selected publications that explain the problem of return and exchange management, the approach that The Retail Equation takes to solving the problem, and testimonials from retailers that have already reduce their return and exchange loss by using The Retail Equation’s products.
The Retail Equation Hires Three New Sales Executives
Customer Returns Survey Results
The Return Exchange Changes Name To The Retail Equation
The Retail Equation Introduces Change For Charity
AeA 2008 Award Winner - Innovative Software Award for Return Rewards
Return Fraud and Abuse: How to Protect Profits
Retailing Issues Letter (Vol 17 | No. 1 | 2005 )
Texas A&M Mays Business School
Center for Retailing Studies
The paper “Return Fraud and Abuse: How to Protect Profits” was authored by two of The Retail Equation’s senior managers. It also includes comments from customers of The Retail Equation.
Media Inquiries:
Beth Passarella
Echo Media Group
12711 Newport Avenue, Suite H
Tustin, CA 92780
(714) 573-0899 ext. 26
beth@echomediapr.com