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Consumers

Are you a consumer who was denied a return or exchange by The Retail Equation?

If so, and you would like a copy of your return activity report from The Retail Equation, please send an email to:

ReturnActivityReport@TheRetailEquation.com

Please include in your message to The Retail Equation your name and a phone number where The Retail Equation can reach you. When a representative from The Retail Equation calls we will ask for your return transaction ID number and the last four digits of your ID number. The Retail Equation prefers to call you so that you can avoid sending this information via email.